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Delivery & Services

Do you offer delivery?

Yes. We deliver across Melbourne and surrounding areas. Regional delivery may be available depending on the item and location.

How much does delivery cost?

Delivery cost depends on postcode, item size/weight, number of items, and access conditions (stairs, lift, long carry, parking).

How long does delivery take?

Timeframes vary based on stock availability, scheduling, and location. We’ll contact you to arrange delivery once your order is ready.

Do you deliver upstairs or to apartments?

Yes. Extra fees may apply where stairs, restricted lift access, or difficult entry conditions exist.

What if delivery cannot be completed?

If delivery can’t be completed due to customer unavailability, unsafe access, or the item not fitting through access points, a re-delivery fee may apply.

Can I pick up my order instead of delivery?

Yes. Pickup is available once your order is ready. We’ll notify you when it’s available for collection.

Can I organise my own courier?

Yes. If you arrange your own courier, responsibility transfers once the item is collected.

Do you offer assembly services?

Assembly may be available via third-party providers for an additional fee. Contact us before delivery to arrange.