Ordering
How do I place an order?
You can order online via our website or purchase in-store.
Do I need to pay in full to secure stock?
Yes. Stock is only secured once payment is confirmed.
Can I reserve an item?
Usually no, due to limited clearance stock. Contact us if you need a short hold and we’ll advise if possible.
Can I change my order after placing it?
Possibly, if the order hasn’t been processed or scheduled. Contact us immediately.
Can I cancel my order?
Cancellations depend on the order type and status. Fees may apply in some cases. Contact us as soon as possible.
What if an item sells out after I order?
If an item becomes unavailable due to a stock error, we’ll contact you and provide a refund or alternative solution where possible