At Mentone Furniture Clearance, we strive to ensure that your products are delivered in a timely and efficient manner. This Shipping Policy outlines the methods we use to ship your orders, as well as the applicable terms and conditions.

1. Shipping Methods

We offer several shipping options to meet your needs. These options may include:

• Standard Shipping: Delivery within [X] business days.
• Express Shipping: Faster delivery within [X] business days, at an additional cost.
• International Shipping: Available for select countries; shipping times and costs vary based on destination.

Please note that shipping times may vary based on your location, the size of your order, and the shipping method selected at checkout.

2. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order, the shipping method selected, and your delivery location. Free shipping may be offered on orders over a certain amount or during promotional periods.

3. Order Processing

All orders are processed within [X] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will notify you via email or phone.

4. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment through the carrier’s website.

5. Shipping Delays

While we strive to ensure timely deliveries, there may be delays due to unforeseen circumstances, such as weather conditions, shipping carrier issues, or holidays. We cannot be held responsible for shipping delays beyond our control.

6. Damaged or Lost Packages

If your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as quickly as possible.

7. International Shipping

International shipping is available for select countries. Shipping costs and delivery times vary depending on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

8. Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us at:

• Phone: P: 03 8522 2115 | M: 0421 768 052
• Email: hello@mentonefurnitureclearance.com
• Address: 65A Grange Rd, Cheltenham
• Open: 6 days a week, closed on Tuesdays